๐Ÿ” Refund & Exchange Policy โ€“ Aflick Designs and Apparel

At Aflick Designs and Apparel, we are committed to customer satisfaction and providing quality products. Please read our policy carefully to understand when and how exchanges or refunds are offered.


โœ… Eligibility for Exchange or Refund

We accept exchanges or refunds under the following conditions:

  • You received the wrong item or the wrong size from us.

  • The item was damaged or defective upon delivery.

In such cases, we will arrange the replacement or refund at no extra cost to you.


โŒ Non-Returnable / Non-Refundable Items

  • Customized jerseys (with names, numbers, or team logos) cannot be returned or refunded.

  • Products that have been used, washed, or damaged by the customer are not eligible.

  • Change of mind or ordering the wrong size by mistake does not guarantee an exchange.


๐Ÿ”„ Exchanges Due to Customer Mistake

If you ordered the wrong size, color, or item by mistake, we may or may not offer an exchange, depending on stock availability and product condition.

  • You must request the exchange within 48 hours of receiving the product.

  • The product must be unused, unwashed, and in original condition.

  • All delivery charges (return & reshipping) will be paid by the customer.

We reserve the right to approve or decline such exchanges on a case-by-case basis.


๐Ÿ’ฐ Refund Method

  • If a refund is approved (in eligible cases), it will be processed via eSewa, Khalti, or bank transfer within 2โ€“5 working days.

  • Shipping charges are non-refundable, unless the issue was caused by us.


๐Ÿ“ฆ How to Request an Exchange or Refund

  1. Contact us within 48 hours of delivery via Instagram @aflick.des, TikTok @aflick.des, Whatsapp 9745936393 or call at 9745936393

  2. Provide your order number, a clear photo of the issue, and a short explanation.

  3. Wait for our team to review and confirm whether your request is approved.

  4. If approved, you will be guided through the return and reshipping process.


๐Ÿ“Œ Important Notes

  • Always refer to our size chart before placing your order.

  • Keep your order confirmation or receipt as proof of purchase.

  • Aflick Designs and Apparel reserves the right to modify this policy at any time.